| Original artwork by Cindy Tonkin 2009 |
Here are links to the references I made:
- Time to Think - about giving people time to think and speak, and how you can solve your own problems if someone just listens
- The Upside of Irrationality - marvellous research into people's need for acknowledgement at work (and a lot more). A 10 minute video by the author Dan Ariely,
Also try these links to other information about improvising and listening, neurology, insight, change and memory.
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